FAQ
Shop talk
Straight answers on approvals, labor guides, payments, tax and price.
Does my customer need an app or an account?
No. They get a link by email, or you copy it into a text from your phone. They see every line, type their name and tap Approve or Decline.
Does it have a labor guide or parts catalog?
No. You type your own parts prices and hours, the way you already quote. That's how we keep it simple and cheap. Your labor rate fills in automatically.
Can I take card payments through it?
Not through AutoBayInvoice. Take payment the way you do now, then tap Mark paid and pick cash, card or check. If you have your own Square, Stripe, PayPal or Clover payment link, add it in Settings and invoices show a Pay online button that goes straight to you.
What if the customer only OKs the work over the phone?
Tap Skip to invoice. Not every job needs the link, and your state may have its own rules on written authorization, so check what applies to you.
Can I tax parts but not labor?
Yes. Each line has a tax checkbox. Parts and fees start checked, labor starts unchecked, and you set the rate.
What does it cost?
Free for 10 repair orders a month. Pro is $29 a month for unlimited.
Write it up.
Get the yes.
Free for 10 repair orders a month. No card.